FAQ Chatbots

Automate responses to routine customer questions using AI-powered chatbots that work 24/7. Free up your human agents for more complex issues while boosting satisfaction and conversions. Ideal for growing businesses overwhelmed by repetitive support queries.

Answer Instantly, Even at 2AM

When customers want answers, they don’t want to wait. But for most businesses, 24/7 service isn’t just expensive—it’s impossible. Long hold times, sluggish email replies, and outdated FAQ pages frustrate users and bleed operational time. In fact, up to 85% of routine questions can be automated, yet many businesses still handle them manually. That’s a support budget begging for a better plan.

Instead of drowning your agents in “what’s your return policy?” and “how do I reset my password?”, imagine deflecting thousands of those queries with a virtual assistant that never sleeps. FAQ chatbots—powered by AI and natural language processing—understand real questions, not just keywords. They integrate directly with your CMS, CRM, or helpdesk system, providing instant, conversational support across your website, apps, or messaging platforms.

And the results? Telenor’s “Telmi” bot lifted customer satisfaction by 20% and revenue by 15%. A fashion retailer saw a 40% boost in online sales within 3 months of launch. For small businesses, the ROI often hits in under 9 months. Even a basic chatbot can slash service costs by 30%, while freeing your agents to tackle the tough stuff.

Unlike bloated enterprise tools, Inventive delivers chatbot solutions tailored to your stack and support scope. Whether you’re using Zendesk, HubSpot, or Shopify, we streamline implementation—often in just 4–8 weeks—and ensure your bot evolves with your business.

While your competitors scale support without scaling costs, each unanswered question on your site is a missed sale, a lost lead, or a customer bouncing to someone who does offer 24/7 help. Let’s make sure that someone is you.

Fast launch. Even faster impact.

We launched our bot in under two months—and instantly freed up our support team for real issues.

Director of CX, Online Apparel Retailer

Answer Instantly, Even at 2AM

  • Your support inbox is 90% copy-paste. If your agents feel like they're stuck in dĂ©jĂ  vu, it's time for automation.
  • You're growing faster than your headcount. Scalling shouldn't mean hiring a new support team every quarter
  • You need to impress... at 2 a.m. Your global customers don't care about your timezone. They care about answers.
85%

of Routine Queries Automated

Handled by chatbots using natural language processing

No human needed. No queue necessary. Just fast, reliable answers—on repeat.

30%

Faster Time-to-Response

With AI-powered support bots

Fewer delays, happier customers, and stronger brand loyalty—automatically.

40%

Increase in Online Sales

Reported by an SMB after AI chatbot implementation

Faster answers lead to faster checkouts—and fewer missed opportunities.

Answer Instantly, Even at 2AM

Criteria Legacy Support Rules-Based Automation AI FAQ Chatbot
System Type Static FAQ pages or email inboxes Manual bot replies to fixed keywords Understands natural language queries
Response Speed Long wait times, missed chats Some automation, limited accuracy 24/7 instant support with CRM integration
Cost Efficiency High support cost per ticket Moderate savings, limited scale 30–50% reduction in costs and human workload