Master Data Management (MDM) & Entity Resolution

Merge messy records into a single source of truth for customers, suppliers, products, or assets. Ideal for companies wondering how the same person ended up in the CRM three times.

One Customer, One Truth

If five systems say five different things, which do you trust?
Sales says a deal is closed. Finance hasn’t invoiced it. Marketing has the contact listed twice. Sound familiar? When your core data—customers, products, vendors—is fragmented across tools and departments, your business loses clarity. And worse, credibility. According to Forrester, 69% of companies say poor master data hurts customer experience and financial performance.

Align your data. Align your business.
Inventive’s Master Data Management (MDM) & Entity Resolution services eliminate duplication, reconcile discrepancies, and unify your most critical records across platforms. We help you build a reliable, centralized view of your business entities—so every team sees the same truth.

No more guesswork. No more conflicting versions.
We start by analyzing how your systems store and label the same records. Then we apply a combination of rule-based logic and machine learning to match, merge, and master them. Whether it’s customer profiles, SKUs, supplier lists, or asset data, we create golden records you can actually use—confidently.

Built for real-world messiness—not lab conditions.
Unlike rigid, top-heavy MDM platforms, Inventive’s approach is flexible and fast. We work within your existing architecture, connect to your live systems, and deploy resolution strategies that adapt as your data evolves. One client consolidated 250K+ customer records down to 60K unique identities—with zero disruption to operations.

As your data grows, duplication becomes exponential.
Every new system, integration, or acquisition introduces more risk of mismatch. And once mistrust spreads, teams start working around the data instead of with it. The longer you wait, the more expensive the cleanup—and the deeper the operational drag.

One customer. One record. One smarter strategy.

We used to email the same customer twice—once as ‘John’ and again as ‘Jonathan.’ Now? One clean record, one smart campaign.

VP of CRM, National Subscription Box Brand

One Customer, One Truth

  • Your CRM has more duplicates than your iTunes library.
  • Finance and sales can't agree on who your "top customer" is.
  • You're prepping for AI, but your entities still don't make sense.
Up to 80%

Duplicate Reduction

In customer and product records

Cleaner data = happier customers + fewer “Oops” moments.

$10K-$50K

Per Project

Plus optional monthly reconciliation services

Low entry, long-tail value, great for subscription upsells.

8/10

AI Synergy Score

Entity resolution powers personalization & prediction

Bad IDs confuse your models. Good MDM makes them clairvoyant.

One Customer, One Truth

Criteria Silo Central Manual Merges, No Consistency This Tier: Unified, Trusted Master Data
Entity Records Duplicates, gaps, errors Fixed by hand when things break Auto-matched, enriched, consistent profiles
Operational Accuracy Frequent miscommunications “Mostly works” with heavy oversight Clean data across teams, fewer misfires
AI Usefulness Confused, inconsistent inputs Some wins, lots of weird edge cases Reliable 360s for targeting, predictions, and more