Multilingual Customer Support

Support customers in dozens of languages with AI-powered translation bots and assistants. Scale global service without scaling your headcount. Ideal for companies expanding across borders.

Speak Their Language (Even If You Don’t)

Your customers don’t all speak English. And when they don’t feel understood, they don’t stick around. In fact, 29% of companies lose business because they don’t offer support in a customer’s native language. Hiring multilingual reps in every time zone? Expensive. Scaling with AI? Efficient, scalable, and accurate.

AI-powered multilingual chatbots and voice assistants translate queries and respond in real time across 10, 15, even 20+ languages. They detect language automatically, draw from your existing help content, and maintain consistent tone and accuracy—even across continents.

Results speak every language: a global e-commerce brand saw a 30% increase in conversions and a 40% drop in support workload using a bot trained in 10 languages. A travel firm using a 15-language AI assistant drove 25% more bookings and 35% higher customer satisfaction. Another tech company cut support costs 45% while maintaining 98% accuracy in translated responses.

Inventive doesn’t just plug in a translation API. We help you strategically roll out multilingual AI—starting with your highest-volume languages and tailoring it to your support stack (Zendesk, Intercom, Shopify, WhatsApp—you name it). No need for international hiring sprees or clunky menu trees.

Each unanswered question in a customer’s language is a missed sale. While your competitors are saying “bonjour,” “hola,” and “ni hao” automatically, you’re still saying “Sorry, English only”?

Global reach, zero headcount increase.

Once we added multilingual support, international conversions jumped—without adding a single support agent.

VP of CX, Global E‑commerce Brand

Speak Their Language (Even If You Don’t)

  • You're selling globally—but still only supporting locally. If your chatbot's stuck in English, it's time to upgrade.
  • You can't afford a multilingual team. Good news: you don't need one.
  • Support tickets from non-native speakers keep piling up. AI breaks the language barrier—without breaking the bank.
30%

More Conversions Overseas

Localized AI support helped boost international sales by 30%.

Speak their language. Win their business.

40%

Drop In Support Volume

The bot handled FAQs, freeing up human agents and slashing wait times.

Less stress for teams, more speed for customers.

95%

Positive Feedback Rating

Customers loved getting fast, accurate help in their own language.

No delays. No confusion. Just answers.

Speak Their Language (Even If You Don’t)

Criteria English-Only Support Bilingual Agents AI Multilingual Chatbots
Sales Impact Lost sales from language barriers Costly, hard to scale Real-time support in 10+ languages, 24/7
Availability & Speed Limited availability Manual translation delays Instant language detection + accurate responses
Customer Experience Customer frustration and churn Slower growth in global markets Boosted conversions and reduced support costs