You’ve Got Questions. We’ve Got Sass (and Answers).

This isn’t your average snoozefest FAQ. We tackle the real stuff — like “Is AI going to take my job?” and “Will this make my team hate me?” — with straight talk and zero jargon. No fluff, no filler, just the facts (with a side of snark).

Looking for answers?

We’ve got more FAQs than your group chat has unread messages. Type in what you’re looking for—unless you enjoy scrolling through an epic saga of questions. (Hey, no judgment.)

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Don’t Feel Like Scrolling Through All This?

You could read through 97 FAQs… or you could just ask us directly and get your answer faster than a rogue stealing from an unlocked chest. Spoiler: we’re friendly and way more fun than a wall of text. And its free!! 🎉

What technical knowledge do we need to have to work with your agency?
Answer: "What kind of tech wizardry do you need to have in your back pocket to partner up with us? How about none! Unravel those packaged code scrolls—our team of tech-savvy genies does the heavy lifting behind the curtains. Picture us as your trusty tour guides through the Matrix of digital sorcery; we translate those ones and zeros into plain English (or maybe just emojis). Sure, having a point-person who's not afraid of a mouse pointer can help, but our solutions are designed to be as intuitive as the plot of a feel-good romcom. And fret not, we promise to leave you with a toolkit of instructions and training so your crew feels like they’ve got the magic touch. Who needs to be techy when you’ve got us? Fit for public consumption, no manual required!"
What automation solutions do you offer for SaaS businesses?
So you're in the SaaS business, huh? Juggling those monthly subscriptions like a circus performer with too many balls in the air? At Inventive, we've got the automation solutions that are the secret sauce to keep those balls airborne without you breaking a sweat. Imagine automating your customer onboarding so smoothly that it’s like butter sliding down a warm pancake – your activation rates will skyrocket. Or maybe you’re drowning in subscription management and billing workflows? Think of us as your lifeguard, ready to rescue you with automation that makes it all as simple as autopay on a cold brew subscription. Thanks, coffee shop app! ☕️ Then there's our user engagement and retention sequences, which work like the ultimate Netflix cliffhanger – leaving your customers begging for more and sticking around longer than a high school reunion after-party (with a more pleasant experience, we promise). What about churn, you ask (while clutching your pearls)? We've got churn prediction and prevention systems that are more effective than the plot twist at the end of a M. Night Shyamalan movie. Your users won’t know what hit them – in the best possible way! And let's not forget support ticket routing and resolution assistance that’s more efficient than a superhero in a 1960s comic strip race. Zap! Pow! Problems solved. Need to know if your product updates are a hit (or a spectacular miss)? Our feature usage analytics and feedback collection tools are like having a crystal ball – minus those pesky foggy premonitions. For all the marketers out there, we're sprinkling a little bit of automated magic into your expansion revenue strategies. It's like turning your modest marketing wand into a money-printing machine (only metaphorical money though, legal stuff and all that). Developer operations automation? Consider it sorted with the efficiency of a bespoke butler. And don’t even get us started on product analytics dashboards that are clearer than an Insta snap from the Amalfi Coast at dusk. Finally, our integration with financial systems for revenue recognition is so smooth it could win a dance-off against Patrick Swayze. Nobody puts SaaS in a corner! So, while other companies are stuck doing the hustle with outdated manual systems, your SaaS business will be doing the moonwalk past the competition – because nothing says success like a brilliantly executed robot dance... of automation. 💃🤖
What services does your AI and Automation agency offer?
At Inventive, we're your trusted co-pilots in the never-ending cyber race to automate all the things and level up your business game. Whether you're a small business trying to ascend to greatness or a medium-sized business looking to conquer the world—cue evil laughter—we've got the AI trickery you need. Think workflow automation that's smoother than your morning espresso, custom AI that's smarter than your average bear (or human), and business process optimization that’ll make your spreadsheets weep with joy. We'll handle the dusty parts like data integration, and if you still store everything on floppy disks, fear not because our cloud migration will whisk you away to heavenly heights. Chatbots with personality? Check. Predictive analytics that’ll have you reading the future? Double-check. And digital transformation consulting that'll make you feel like a rockstar CEO? Triple-check with a wink! Our toolbox includes all the futuristic gadgets—Zapier, n8n.io, Make.com—and we've mastered the art of cloud sorcery with platforms like AWS, Azure, and GCP. So whether you're into e-commerce, painting the town oil-and-gas, racing through the automotive insurance field, or educating the finest minds in higher education, we've got you covered like a warm AI blanket. So let's automate, integrate, and celebrate your digital success story! Because at Inventive, we're not just about creating solutions—we're about creating solutions with a swagger.
Who owns the automation solutions after implementation?
So, who’s the big boss of the shiny new automation solution once it’s been installed? Spoiler alert: it’s you! When it comes to platforms like n8n.io, Make.com, or Zapier, you own all those snazzy workflows, configurations, and customizations we whip up for you. For the custom-developed charms, the rights are on a sleek delivery express right to your corporate doorstep — fully yours after payment, of course. We even throw in the full set of blueprints, complete with source code, configuration files, and enough documentation to quell even the fiercest IT dragons. Sure, a lot of clever folks like you keep us on a retainer for a sprinkle of ongoing support and a dash of enhancements, but the ball is squarely in your court. No strings attached unless you want them. In the wise words of a certain Marvel universe web-slinger: “With great power, comes great responsibility.” Your newfound power lets you tweak, manage, and automate to your heart’s content – safe in the knowledge that what’s yours is, well, yours.
How do you measure the success of automation implementations?
Ever found yourself lost in a whirlpool of spreadsheets, wondering if your automation initiative is more "Slow and steady wins the race" or "Houston, we have a problem"? Worry not, dear adventurer, for at Inventive, we've turned the fine art of tracking automation success into a blockbuster production worthy of an Oscar. 🎬 We kick off with some good ol' fashioned detective work, establishing success metrics as crisp as a freshly printed contract. You tell us your wildest dreams, and we’ll whip up quantifiable measures that’ll have you shouting "Eureka!" faster than Doc Brown can say "Great Scott!" We're talking about slicing those pesky process cycle times, putting error rates on a much-needed diet, chopping labor hours, capturing cost reductions, boosting throughput, and calculating ROI with the flair of a Vegas showman. But hey, automation is not all about numbers. It's also about those warm fuzzies—making customers smile wider than the Cheshire Cat, giving employees the keys to Happiness Island, and gifting your business agility that’d make a gymnast jealous. Before we hit "launch," we make sure to jot down some baseline measurements because what’s a before-and-after montage without an impressive "before"? Once that rocket's in flight, we set regular check-ins to see whether we’re closer to landing on the moon or Mars. And, courtesy of built-in tracking mechanisms that James Bond would envy, we can generate reports that keep you in the loop more religiously than any daily soap opera. Then comes the pièce de résistance: the business value review. It's like the part where the hero triumphantly reveals that, yes, they can save the day. Here, we toast to your victories with all the fanfare of a royal parade and strategically plot out the sequel (because there’s always a sequel). So, join the Inventive journey where measurement isn’t just methodical, it's spectacularly entertaining and every metric leads us to silver-screen worthy outcomes! 🌟
What kind of support do you offer after implementing an automation solution?
After we've sprinkled our automation magic all over your systems, we're not just going to drop the mic and leave. Nope, we're here to hold your hand like a lovable sidekick through the thrilling saga that is life-post-automation. Think of us as your tech butlers—always ready with a witty retort and a solution every time your system sneezes. Our tech support is like your Netflix subscription—plenty of options to suit your needs. From pulse-checking your systems with regular maintenance to performing CPR with troubleshooting, we’ve got you covered. Whether you’re a ‘just shoot me an email’ kind of person or someone who needs 24/7 à la carte support with a side of guaranteed response times, we’re your folks! And for those moments when your team needs a little Jedi training, we offer brainy sessions to upskill them. Imagine handbook marathons and quarterly pow-wows where we geek out over performance metrics, swap tales of heroic system enhancements, and plot your business's transformation storyline like it's the next blockbuster trilogy. Consider Inventive your long-lost partner on the quest of digital transformation. Together, we’ll boldly go where no business has gone before.
Will you train our team to use the new automated systems?
Absolutely, we got your back! Imagine us as your fairy godparent of digital transformation, complete with a tech wand (non-literal, of course). We don't just throw you into the deep end of the automated ocean. Nah, that’s for amateurs. We roll out a red carpet training experience, custom-tailored for each hero in your organization — everyone from the folks saving the world one spreadsheet at a time to the ones who pull the all-nighters orchestrating it all. You'll get the whole package: live workshops (buckle up!), video tutorials (popcorn, anyone?), easy-to-read guides (for that light bedtime reading), and hands-on practice sessions where it's okay to make mistakes. After all, even superheroes had to learn to fly (with some stylish crash landings along the way). We get it, sometimes you’ve got your own Yodas in-house, and in that case, we'll train those Jedi to train others. Because sharing the knowledge is caring, right? Plus, we’ve got a treasure chest of reference materials and knowledge bases, just in case you want to go full Hermione Granger. Our training vibes are all about making sense of both the 'what on Earth is this button for?' and 'why on Earth does it matter?' So you not only embrace the tech but fall in love with the new way it elevates your mission. And just like that plot twist you didn’t see coming – we make sure your team adopts these new tools like nerds embrace a new Star Wars trilogy: completely, utterly, with popcorn in tow and a spark in their eyes (maybe a light saber too).
How do you decide which technology stack to use for our automation needs?
Choosing the perfect tech stack for your automation needs is like picking the right character for a grand adventure. At Inventive, we put on our detective hats, grab our magnifying glasses, and meticulously examine your needs like a sleuth trying to crack a code. We jot down every whisper of functionality requirements, toss budget constraints into our cauldron, and even gaze into the crystal ball for future scalability insights. Once we have our mystery well-documented, we run potential solutions through a gauntlet of criteria – think of it as an American Idol audition, only for technology. It’s all about who hits the right notes in feature alignment, who dances gracefully with implementation complexity, and who can croon a soothing melody of total cost of ownership. We also check for backstage harmony with integration and vendor stability, ensuring there’s a community cheer squad ready to support and root for them. Don't forget those sequined security features and sleek performance characteristics! If someone is claiming they’re the next big thing, we might just bring them onto the stage for a proof-of-concept spotlight to put those claims to the test. Think we're only looking for the shiniest new thing? Think again! We also look at your existing tech's personality and make sure any new addition to your lineup is the harmonious sidekick your team will love. It all bubbles down to a stew of tech choices that seamlessly blend your immediate needs with those lofty dreams on the horizon – no matter the adventure, we're building a tech stack fit for a hero. So buckle up, because in the tech stack adventure, you're never Java alone (yes, pun intended), and that’s where we make our real magic.
How do you handle updates and changes to the automation tools you implement?
Ready for a techy plot twist? When it comes to wrangling updates for your automation wizardry on platforms like n8n.io, Make.com, and Zapier, our strategy is smoother than Keanu Reeves in an action flick. We’ve got our eye on those release notes like an action hero scopes out plot twists. Testing them in a staging environment means glitches are a rare plot hole, not a major cliffhanger! And for cloud services, think infrastructure-as-code practices (because we like our updates like our fairytales — predictable and reversible). Our maintenance windows are tactically timed so your workflow doesn't feel like it's walked into the Twilight Zone. We'll be your heads-up display for any big update twists, complete with a training montage for new features that matter to you. In a nutshell, our approach is all about delivering those upgrade thrills while keeping you far from the drama of unexpected system hiccups. Plot twists? Only the good kind, we promise!
How do you test automated systems before full deployment?
Oh boy, when it comes to testing automated systems before we unleash them on the world, we're not just dotting our i's and crossing our t's—nope, it’s more like a George R.R. Martin level of meticulous planning. Because folks, we may be venturing into the land of automation, but we’re still living in reality, where things can and do go wrong faster than your favorite TV series getting canceled. First up, we play Twilight with individual components and do good ol' unit testing; it’s akin to making sure each puzzle piece fits before trying to cram the whole jigsaw together. Then we throw a party and invite all the components to mix and mingle—that’s integration testing, ensuring everyone plays nice in the digital sandbox. Next, it’s audition time with User Acceptance Testing (UAT)—think Simon Cowell in the room but, you know, less sassy and more focused on ensuring the tech actually does what you wanted in the first place. If the system doesn't hit the right note, back to the drawing board it goes! Performance testing then swings into action, making sure our systems can handle whatever the world throws at it, whether it's record-breaking traffic or just someone sitting in their PJs trying to order socks online at 3 AM. Think of it like making a system ready for its marathon, not just a sprint. And for those times we're feeling a bit chaotic and ready to break the Internet? Enter stress testing. We push the system until it metaphorically cries for its digital mama, identifying breaking points so we're not dealing with a holiday shopping black hole. Now, what’s security testing, you ask? Well, my dear Watson, we channel our inner detective to ensure our system wears its security badge loud and proud, locking out cyber baddies like a password version of “You shall not pass!” For anything business-critical, we recommend some parallel processing. Picture this: your automated system’s the student-eyeing-the-paper-next-to-them while the manual system's the sort of overachiever hand-raising A-student, showing it how it's done—a tactic that ensures no one’s running with scissors until we know it’s safe. Of course, our testing environments perfectly reflect production setups—no VR filters needed here. We keep things real with automated testing tools, adding efficiency to the mix without skimping on thoroughness. And let’s not forget our pièce de résistance: documenting test results. We track issues like detectives tracing clues, ensuring each one hits resolution faster than you can say "elementary, my dear Watson." When we're done, not only are disruptions minimized come deployment day, but we ensure our automated systems hit the ground running—no faceplants allowed. Just another step on our crusade to make tech as reliable as a cup of morning coffee. ☕

Still haven’t found what you’re looking for?

You've scrolled. You’ve conquered. But if your question's still doing a stealth check, our team’s just a click away. Go ahead—summon a real human (we promise we don’t bite... unless you ask about Internet Explorer).