// which one are you
Here is the question that decides where we'd start with you
Do your reports already show you where the waste is?
Some operators genuinely don't know where they make or lose money. The data lives in five systems that don't talk, and the only honest answer arrives at tax time. Others can see the waste plainly - a team drowning in repeatable work, a process everyone knows is broken - but can't get free of the day-to-day long enough to fix it.
These are different problems. They get different first moves.